By Marcy Crouch, PT, DPT, WCS
In every family, there is an unofficial “Chief Medical Officer” – the person who is managing appointments, asking questions, researching treatment options, and carrying the invisible weight of a loved one’s health. But when surgery is on the horizon, there’s a lot more to consider. To truly advocate for a family member, you must understand the total patient journey, from doctor discussions all the way to recovery. Marcy Crouch, PT, DPT, WCS, explores how her own shift from clinician to caregiver changed her perspective on the critical need to understand the before, during, and after of the journey and the importance of making informed decisions for anyone in the family.
As a mother of two and a board-certified women’s health physical therapist, I see first-hand that caregiving isn’t just emotional; it’s physical, logistical, and sometimes relentless. Too often, families are told pain is “normal” after a surgery and patients are sent home with more questions than answers, which is why I created The Down There Doc: clear, practical education that helps patients and caregivers prepare for what recovery really entails.
I’m usually the clinician setting expectations, but when my own sister faced a difficult recovery after childbirth, I found myself on the other side of the conversation and it made one thing undeniable: you can’t support someone through healing without understanding the total patient journey.
I initially planned a short visit to help my sister after delivery. Instead, I stayed in the hospital with her for ten days. Her pain was far beyond what either of us expected—getting out of bed required help, and the basic demands of caring for a newborn felt impossible because even simple movement hurt. Clinically, I knew what recovery could look like but living it as her caregiver was different. Even as a former ER nurse, my sister struggled to speak up through the pain, so I tracked medications, coordinated conversations with the care team, and tried to hold the details together while my own life kept moving outside that hospital room. It was exhausting—and it clarified that pain doesn’t just impact the patient; it reshapes the entire family’s ability to rest, function, bond, and heal, which is why we can’t overlook preparation for the recovery phase.
When facing medical care, we tend to prepare for “the event”—a scheduled surgery, a due date, a packed hospital bag—but recovery preparation starts long before you leave the hospital. It begins with the conversations you have beforehand: setting expectations for what to expect, including pain management, returning to function, and identifying the support you’ll need at home. Thoughtful planning with your healthcare provider can reduce uncertainty and make the transition home more manageable for both patients and caregivers. Before a surgical procedure, I encourage patients and caregivers to do their research and ask questions like:
These conversations are meant to help build a safe, effective pain management plan that reflects real life—not just comfort, but the ability to rest, move, think clearly, care for family, and return to daily routines with confidence. When families understand what recovery may require, they can arrange childcare, adjust work schedules, and ensure someone is prepared to step in if pain limits mobility. Preparation allows both patients and caregivers to focus less on scrambling for answers and more on healing.
If my time at my sister’s bedside taught me anything, it’s that we cannot look at surgery as one single point in time. We must look at the total patient journey—from the first doctor’s visit to the first day you’re back on your feet, picking up your kids or returning to your daily life. Every patient deserves to be heard, and every caregiver deserves to be prepared. By starting these conversations early and asking the right questions, including questions about pain management, we do more than just plan for a procedure; we protect the life that’s counting on us on the other side.